How can I add a receipt to my account to receive points for my purchase if I forgot to scan?

Did you forget to scan your Chick-fil-A^® App on a recent Chick-fil-A transaction?   
  
To receive points for your purchase: 

On chick-fil-a.com: 

• If you forgot to scan your Chick-fil-A One^® QR code or encountered an issue, you can request credit by visiting the Missed Transaction page by following the steps below:
  • Sign into your Chick-fil-A One account. 
  • Click ‘Account.’ 
  • Click on ‘Transactions.’ 
  • Click on ‘Submit missed transaction’ and fill out the required fields.

On the Chick-fil-A^® App:  

• If you forgot to scan your Chick-fil-A One QR code or encountered an issue, you can request credit by following the steps outlined below: 
• Navigate to the ‘For You’ tab. 
• Sign into your Chick-fil-A One account if you are not already logged in.
• Click ‘Account.’
• Select ‘Transactions.’ 
• Select ‘Transaction history.’ 
• Click the ‘submit’ button next to the ‘Forgot to scan?’ prompt. 
• Complete the required fields on the Missed Transaction page:  
• Restaurant number   • Date of transaction • Order number • Order total, found under ‘Transaction history’ 

We unfortunately are unable to provide credit if:

• You no longer have your receipt or are unable to read it
• It has been 30 days or longer since the transaction
• If your request is successful, points will be awarded based on your total, prior to tax and your current tier status.