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Chick-fil-A Announces New Knoxville Restaurant, Opening March 20
March 19, 2025
Restaurant Brings Approximately 100 Full- and Part-Time Jobs to Community, Honors 100 Local Heroes with Free Chick-fil-A Entrées for a Year
KNOXVILLE, Tenn. (March 19, 2025) – A new Chick-fil-A® restaurant will begin serving the Knoxville community on Thursday, March 20, 2025. Chick-fil-A, Inc. has selected Joseph Turner as the independent franchised local Owner-Operator of Chick-fil-A UT Knoxville Cumberland Ave.
Located at 1659 Cumberland Ave., on the campus of the University of Tennessee, Knoxville, the new Chick-fil-A restaurant will be open for dine-in and carry-out from 7 a.m. to 11 p.m., Monday through Saturday.
The UT Knoxville Cumberland Ave restaurant joins more than 20 other Chick-fil-A restaurants serving the wider Knoxville market.
Restaurant Brings Approximately 100 Full- and Part-Time Jobs to Community, Honors 100 Local Heroes with Free Chick-fil-A Entrées for a Year
KNOXVILLE, Tenn. (March 19, 2025) – A new Chick-fil-A® restaurant will begin serving the Knoxville community on Thursday, March 20, 2025. Chick-fil-A, Inc. has selected Joseph Turner as the independent franchised local Owner-Operator of Chick-fil-A UT Knoxville Cumberland Ave.
Located at 1659 Cumberland Ave., on the campus of the University of Tennessee, Knoxville, the new Chick-fil-A restaurant will be open for dine-in and carry-out from 7 a.m. to 11 p.m., Monday through Saturday.
The UT Knoxville Cumberland Ave restaurant joins more than 20 other Chick-fil-A restaurants serving the wider Knoxville market.
Locally Owned and Operated
Chick-fil-A’s franchise model is essential to how the restaurant serves others. Most Chick-fil-A restaurants are owned and operated by a single individual, which means Chick-fil-A’s local
Owner-Operators are small business owners, not passive investors, who work in their restaurants side by side with their Team Members each day.
In Knoxville, Turner will be responsible for all day-to-day activities of the business, including employing approximately 100 full- and part-time Team Members, serving Guests, cultivating relationships with local organizations and businesses, and tailoring philanthropic efforts to meet the Knoxville community’s needs.
A proud Tennessean and University of Tennessee alum, Turner has been with Chick-fil-A for 17 years, where he has served in 25 different restaurant locations across the U.S. The son of a local
Owner-Operator, Turner began working at his father’s restaurant as a Team Member, and after over a decade working in various positions, he joined the Chick-fil-A® Leadership Development Program, where he supported numerous restaurant openings and served as an Interim Manager. After two years in that role, he was selected to be the local Owner-Operator of his own restaurant in Kentucky. Now, three years later, Turner will be returning home to Tennessee to serve as the local Owner-Operator of
Chick-fil-A UT Knoxville Cumberland Ave. Committed to making every Guest feel cared for like family, Turner looks forward to creating a welcoming environment while supporting the Knoxville and University of Tennessee communities.
“As a UT graduate myself, I understand how valuable it is to have a place to grab a delicious meal, connect with friends and feel supported,” said Turner. “Knoxville is home for me, and I look forward to creating a space where Guests, whether students or members of the Knoxville community, can experience true care and make meaningful memories.”
Locally Owned and Operated
Chick-fil-A’s franchise model is essential to how the restaurant serves others. Most Chick-fil-A restaurants are owned and operated by a single individual, which means Chick-fil-A’s local
Owner-Operators are small business owners, not passive investors, who work in their restaurants side by side with their Team Members each day.
In Knoxville, Turner will be responsible for all day-to-day activities of the business, including employing approximately 100 full- and part-time Team Members, serving Guests, cultivating relationships with local organizations and businesses, and tailoring philanthropic efforts to meet the Knoxville community’s needs.
A proud Tennessean and University of Tennessee alum, Turner has been with Chick-fil-A for 17 years, where he has served in 25 different restaurant locations across the U.S. The son of a local
Owner-Operator, Turner began working at his father’s restaurant as a Team Member, and after over a decade working in various positions, he joined the Chick-fil-A® Leadership Development Program, where he supported numerous restaurant openings and served as an Interim Manager. After two years in that role, he was selected to be the local Owner-Operator of his own restaurant in Kentucky. Now, three years later, Turner will be returning home to Tennessee to serve as the local Owner-Operator of
Chick-fil-A UT Knoxville Cumberland Ave. Committed to making every Guest feel cared for like family, Turner looks forward to creating a welcoming environment while supporting the Knoxville and University of Tennessee communities.
“As a UT graduate myself, I understand how valuable it is to have a place to grab a delicious meal, connect with friends and feel supported,” said Turner. “Knoxville is home for me, and I look forward to creating a space where Guests, whether students or members of the Knoxville community, can experience true care and make meaningful memories.”
Caring for the Knoxville Community
The Chick-fil-A business is built to add positive impact beyond profit, including giving back to local communities. Chick-fil-A local Owner-Operators are empowered to support the neighborhoods they serve with a key focus on hunger, education and specific community needs.
In celebration of the opening, Chick-fil-A, Inc. has donated $25,000 to Feeding America to support local hunger relief efforts of Second Harvest Food Bank of East Tennessee, a Feeding America partner food bank, in honor of the new restaurant.
Turner’s restaurant will plan to participate in the Chick-fil-A Shared Table® program, an initiative that redirects surplus food from the restaurant to local soup kitchens, shelters, food banks and nonprofits in need. To date, more than 35 million meals have been created from Chick-fil-A Shared Table donations from over 2,300 Chick-fil-A restaurants throughout the U.S. and Canada.
In addition, Chick-fil-A UT Knoxville Cumberland Ave is recognizing 100 local heroes making an impact in the Knoxville area by providing them with free Chick-fil-A entrées for a year.
Team Member Investment
Chick-fil-A local Owner-Operators strive to hire, develop and retain top talent, helping future leaders optimize their skills and providing pathways for personal and professional development in a welcoming, purpose-driven environment. A career at Chick-fil-A offers a wide range of benefits, including hands-on training and mentoring, competitive pay and benefits, the chance to apply for scholarships to support continued education, and the flexibility to thrive in and outside of work. Chick-fil-A’s local Owner-Operators are committed to preparing their team for the future, wherever it may lead. To learn more about careers at Chick-fil-A, click here.
Delicious Food; Outstanding Customer Service
Chick-fil-A is known for creating a welcoming, remarkable restaurant experience, starting with friendly service, a warm welcome and quality food, including the original Chick-fil-A® Chicken Sandwich.
Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure cooked in fully-refined peanut oil. To complement the great-tasting chicken, fresh produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavor.
Guests of Chick-fil-A UT Knoxville Cumberland Ave can place an order for pickup and dine-in on the Chick-fil-A® App or online. When joining the Chick-fil-A One® tiered membership program, Chick-fil-A One members receive points on every qualifying purchase which can be used to redeem available rewards. To view delivery options in the area, click here.
For the latest news and updates on Chick-fil-A UT Knoxville Cumberland Ave, visit the local restaurant’s Facebook page and follow along on Instagram. For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com.
About Chick-fil-A, Inc.
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by local Owner-Operators in more than 3,000 restaurants across the United States, Canada and Puerto Rico.
Chick-fil-A opened its first restaurant in the UK in early 2025 with the goal of launching five locations across the UK within the next two years. The first Singapore restaurant is set to open in late 2025, marking the brand's entry into Asia.
Chick-fil-A local Owner-Operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.
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Contact: Media Hotline: (800) 404-7196
Email: RestaurantOpenings@chick-fil-a.com
X (Twitter): @ChickfilANews
Caring for the Knoxville Community
The Chick-fil-A business is built to add positive impact beyond profit, including giving back to local communities. Chick-fil-A local Owner-Operators are empowered to support the neighborhoods they serve with a key focus on hunger, education and specific community needs.
In celebration of the opening, Chick-fil-A, Inc. has donated $25,000 to Feeding America to support local hunger relief efforts of Second Harvest Food Bank of East Tennessee, a Feeding America partner food bank, in honor of the new restaurant.
Turner’s restaurant will plan to participate in the Chick-fil-A Shared Table® program, an initiative that redirects surplus food from the restaurant to local soup kitchens, shelters, food banks and nonprofits in need. To date, more than 35 million meals have been created from Chick-fil-A Shared Table donations from over 2,300 Chick-fil-A restaurants throughout the U.S. and Canada.
In addition, Chick-fil-A UT Knoxville Cumberland Ave is recognizing 100 local heroes making an impact in the Knoxville area by providing them with free Chick-fil-A entrées for a year.
Team Member Investment
Chick-fil-A local Owner-Operators strive to hire, develop and retain top talent, helping future leaders optimize their skills and providing pathways for personal and professional development in a welcoming, purpose-driven environment. A career at Chick-fil-A offers a wide range of benefits, including hands-on training and mentoring, competitive pay and benefits, the chance to apply for scholarships to support continued education, and the flexibility to thrive in and outside of work. Chick-fil-A’s local Owner-Operators are committed to preparing their team for the future, wherever it may lead. To learn more about careers at Chick-fil-A, click here.
Delicious Food; Outstanding Customer Service
Chick-fil-A is known for creating a welcoming, remarkable restaurant experience, starting with friendly service, a warm welcome and quality food, including the original Chick-fil-A® Chicken Sandwich.
Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure cooked in fully-refined peanut oil. To complement the great-tasting chicken, fresh produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavor.
Guests of Chick-fil-A UT Knoxville Cumberland Ave can place an order for pickup and dine-in on the Chick-fil-A® App or online. When joining the Chick-fil-A One® tiered membership program, Chick-fil-A One members receive points on every qualifying purchase which can be used to redeem available rewards. To view delivery options in the area, click here.
For the latest news and updates on Chick-fil-A UT Knoxville Cumberland Ave, visit the local restaurant’s Facebook page and follow along on Instagram. For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com.
About Chick-fil-A, Inc.
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by local Owner-Operators in more than 3,000 restaurants across the United States, Canada and Puerto Rico.
Chick-fil-A opened its first restaurant in the UK in early 2025 with the goal of launching five locations across the UK within the next two years. The first Singapore restaurant is set to open in late 2025, marking the brand's entry into Asia.
Chick-fil-A local Owner-Operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.
Contact: Media Hotline: (800) 404-7196
Email: RestaurantOpenings@chick-fil-a.com
X (Twitter): @ChickfilANews
