Invoicing and Payments

To be paid for work performed at Chick-fil-A, suppliers must be registered and have received credentials to our Supplier Portal. If you have not registered but need to receive payment, you must be extended an invitation to join. Please contact [email protected].

Prior to submitting an invoice to Chick-fil-A, suppliers must ensure they are registered and set up properly in the Supplier Portal so that they may receive payment.

Suppliers submitting invoices to Chick-fil-A must ensure they follow the guidelines below to ensure payment can be made in a timely manner.

Invoicing Submission

Suppliers are expected to submit invoices directly to Accounts Payable via email the appropriate Accounts Payable inbox.

Only one (1) PDF invoice should be submitted per email.

Suppliers should obtain valid coding or purchase order number and the appropriate Accounts Payable inbox from their Staff Contact.

The Chick-fil-A payment terms clock begins when a valid invoice is received by Accounts Payable, not according to the invoice date.

Invoice and Payment Status

Suppliers should use the Supplier Portal to check invoice and payment status prior to contacting Accounts Payable.


If you have additional invoice status questions after checking the supplier portal, contact Accounts Payable at [email protected].