Here you’ll find learning resources for suppliers who engage with our Supplier Portal. Invoices are not submitted through the Supplier Portal. To submit an invoice, please follow the process as outlined on the Invoicing and Payments page. If you have questions about the Supplier Portal, please contact [email protected].
To be paid for work performed at Chick-fil-A, suppliers must be registered and have received credentials to our Supplier Portal.
Our Supplier Portal is used to manage payment information such as method of payment, W9, and banking information; it is the first place to look for invoice and payment status. Invoices are not submitted through the Supplier Portal. To submit an invoice, please follow the process as outlined on the Invoicing and Payments page.
Existing Suppliers
Prior to submitting an invoice to Chick-fil-A, suppliers must ensure they are registered, credentialed, and active in the Supplier Portal, so they may receive payment.
It is the supplier’s responsibility to work with the Financial Services Supplier Maintenance team to register. Any invoices submitted BEFORE the supplier is set up and has received credentials will NOT be processed and will need to be re-submitted for payment.
Suppliers will be invited to register in the Supplier Portal as part of the onboarding process. A job aid is available to use as you register in the system.
If you are an approved Chick-fil-A supplier and have a valid username and password, click this link to enter the portal and 1) update your supplier profile including payment information or 2) check invoice and payment status.
If you haven’t received a registration email yet but are an existing supplier or don’t know if you are already registered, reach out to our Supplier Maintenance Team at [email protected].
Note: Your username and password for the Supplier Management System is different from the username and password for the Supplier Portal. If you are having trouble logging in, please contact [email protected].