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Restaurant Brings Approximately 100 Full- and Part-Time Jobs to Community, Honors 100 Local Heroes with Free Chick-fil-A Entrées for a Year
MADISON, Ala. (Dec. 3, 2024) – A new Chick-fil-A® restaurant will begin serving the Madison community on Thursday, Dec. 5, 2024. Chick-fil-A, Inc. has selected Norman Dull as the independent franchised local Owner-Operator of Chick-fil-A Town Madison, marking his second restaurant in the community.
Located at 110 Tom Thrasher Lane, Chick-fil-A Town Madison will be open for dine-in, drive-thru, carry-out and Mobile Thru from 6:30 a.m. to 9:00 p.m., Monday through Saturday. Because Chick-fil-A restaurants are designed to serve the unique needs of each community, Chick-fil-A Town Madison will also feature a playground to serve Guests with children.
The Town Madison restaurant joins 18 other Chick-fil-A restaurants serving the wider Huntsville-Decatur market.
Locally Owned and Operated
Chick-fil-A’s franchise model is essential to how the restaurant serves others. Most Chick-fil-A restaurants are owned and operated by a single individual, which means Chick-fil-A’s local Owner-Operators are small business owners, not passive investors, who work in their restaurants side by side with their Team Members each day.
In Madison, Dull will be responsible for all day-to-day activities of the business, including employing approximately 100 full- and part-time Team Members, serving Guests, cultivating relationships with local organizations and businesses, and tailoring philanthropic efforts to meet the Madison community’s needs.
Dull’s journey with Chick-fil-A began at the age of 15, where he worked alongside his mother as a Team Member at their local Chick-fil-A in Huntsville. Motivated by an inspiring encounter with Chick-fil-A's founder S. Truett Cathy, Dull chose to fully pursue his career with the Brand, setting his sights on ownership. His passion, leadership and service led to his dream being achieved when he selected as the local Owner-Operator of Chick-fil-A Clift Farms, the first Chick-fil-A in Madison, in 1995. He will continue to operate that restaurant alongside his new location.
For the past 25 years, the Dull family has proudly called Madison home. His wife, Danielle, and their son, Matt, both serve on the team in leadership roles. His family and his team have committed themselves to creating an environment where Guests can expect genuine care, signature hospitality and delicious food. With the opening of Chick-fil-A Town Madison, Dull is excited to reach more Guests and deepen his connection with this community.
“After over 40 years in this business, I’ve learned that it’s truly all about the people,” said Dull. “Opening our second restaurant gives us the incredible opportunity to show care to new Guests, develop new Team Members and create new memories with our neighbors,” said Dull. “Madison is more than where we work; it’s our home, and we want everyone to feel welcomed at Chick-fil-A Town Madison.”
Caring for the Madison Community
The Chick-fil-A business is built to add positive impact beyond profit, including giving back to local communities. Chick-fil-A local Owner-Operators are empowered to support the neighborhoods they serve with a key focus on hunger, education, and specific community needs.
In celebration of the opening, Chick-fil-A, Inc. has donated $25,000 to Feeding America in honor of the new restaurant. These funds will be distributed to partners in the greater Huntsville-Decatur area to aid in the fight against hunger.
Dunn’s restaurant will plan to participate in the Chick-fil-A Shared Table® program, an initiative that redirects surplus food from the restaurant to local soup kitchens, shelters, food banks and nonprofits in need. To date, more than 30 million meals have been created from Chick-fil-A Shared Table donations from over 2,200 Chick-fil-A restaurants throughout the U.S. and Canada.
In addition, Chick-fil-A Town Madison is recognizing 100 local heroes making an impact in the Madison area by providing them with free Chick-fil-A entrées for a year.
Team Member Investment
Chick-fil-A local Owner-Operators strive to hire, develop and retain top talent, helping future leaders optimize their skills and providing pathways for personal and professional development in a welcoming, purpose-driven environment. A career at Chick-fil-A offers a wide range of benefits, including hands-on training and mentoring, competitive pay and benefits, the chance to apply for scholarships to support continued education, and the flexibility to thrive in and outside of work. Chick-fil-A’s local Owner-Operators are committed to preparing their team for the future, wherever it may lead. To learn more about careers at Chick-fil-A, click here.
Delicious Food; Outstanding Customer Service
Chick-fil-A is known for creating a welcoming, remarkable restaurant experience, starting with friendly service, a warm welcome and quality food, including the original Chick-fil-A® Chicken Sandwich.
Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure cooked in fully-refined peanut oil. To complement the great-tasting chicken, fresh produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavor.
Guests of Chick-fil-A Town Madison can place an order for pickup, dine-in, drive-thru, Mobile Thru on the Chick-fil-A® App or online. When joining the Chick-fil-A One® tiered membership program, Chick-fil-A One members receive points on every qualifying purchase which can be used to redeem available rewards. To view delivery options in the area, click here.
For the latest news and updates on Chick-fil-A Town Madison, visit the local restaurant’s Facebook page and follow along on Instagram. For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com.
About Chick-fil-A, Inc.
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by independent owner-operators in more than 3,000 restaurants across the United States, Canada, and Puerto Rico. In 2023, the company shared plans to expand by 2030 into Europe and Asia.
Chick-fil-A owner-operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.
Contact: Media Hotline: (800) 404-7196
Email: RestaurantOpenings@chick-fil-a.com
X (Twitter): @ChickfilANews