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Chick-fil-A Announces New Concord Restaurant, Opening Sept. 19

September 16, 2024

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Restaurant Brings Approximately 125 Full- and Part-Time Jobs to Community, Honors 100 Local Heroes with Free Chick-fil-A Entrées for a Year


Concord, Calif. (Sept. 16, 2024) – A new Chick-fil-A® restaurant will begin serving the Concord community on Thursday, Sept. 19, 2024. Chick-fil-A, Inc. has selected Brent Allen as the independent franchised local Owner-Operator of Chick-fil-A The Willows.  

Located at 1981 Diamond Blvd., Chick-fil-A The Willows will be open for dine-in, drive-thru, carry-out, delivery and Mobile Thru from 6:30 a.m. to 10:00 p.m., Monday through Saturday.  

The Concord restaurant joins 24 other Chick-fil-A restaurants serving the wider Bay Area market. 

Locally Owned and Operated
Chick-fil-A’s franchise model is essential to how the restaurant serves others. Most Chick-fil-A restaurants are owned and operated by a single individual, which means Chick-fil-A’s local Owner-Operators are small business owners, not passive investors, who work in their restaurants side by side with their Team Members each day. 

In Concord, Allen will be responsible for all day-to-day activities of the business, including employing approximately 125 full- and part-time Team Members, serving Guests, cultivating relationships with local organizations and businesses, and tailoring philanthropic efforts to meet the Concord community’s needs.  

Chick-fil-A has been in Allen’s life for as long as he can remember, as he was born and raised in the company’s hometown of Atlanta, Georgia. While growing up, Allen and his family enjoyed Chick-fil-A at least twice a week, and over time, Allen came to know Chick-fil-A, Inc. Founder, S. Truett Cathy. Allen quickly grew inspired by Truett’s entrepreneurship and Chick-fil-A’s signature hospitality. Ever since, Allen felt called to introduce the brand he came to know and love to new communities.  

After growing with the businesses, that is precisely what Allen did as he was eventually selected to be the local Owner-Operator for one of the first restaurants in the Bay Area. In 2012, Allen opened the first Chick-fil-A restaurant in Walnut Creek, where he has planted roots with his wife and their two sons. He has happily operated the restaurant for more than a decade. Today, Allen takes the next step in his Chick-fil-A journey, operating a second restaurant and being the first to bring the company’s signature hospitality to Concord, California.  

“As I reflect on my many joyful moments over Chick-fil-A meals, today represents a big moment for me.” Allen said. “This opportunity to bring the same delicious food and genuine care that I fell in love with as a young boy to a new community truly energizes me. The East Bay has been my home for many years, and I look forward to further enriching the Contra Costa County through unique leadership and development opportunities, as well as community giving.” 

Caring for the Concord Community
The Chick-fil-A business is built to add positive impact beyond profit, including giving back to local communities. Chick-fil-A local Owner-Operators are empowered to support the neighborhoods they serve with a key focus on hunger, education, and specific community needs.  

In celebration of the opening, Chick-fil-A, Inc. has donated $25,000 to Feeding America to support local hunger relief efforts of Food Bank of Contra Costa and Solano, a Feeding America partner food bank, in honor of the new restaurant.  

Allen’s restaurant will participate in the Chick-fil-A Shared Table® program, an initiative that redirects surplus food from the restaurant to local soup kitchens, shelters, food banks and nonprofits in need. To date, more than 25 million meals have been created from Chick-fil-A Shared Table donations from over 2,000 Chick-fil-A restaurants throughout the U.S. and Canada.  

In addition, Chick-fil-A The Willows is recognizing 100 local heroes making an impact in the Concord area by providing them with free Chick-fil-A entrées for a year.  

Team Member Investment
Chick-fil-A local Owner-Operators strive to hire, develop and retain top talent, helping future leaders optimize their skills and providing pathways for personal and professional developing in a welcoming, purpose-driven environment. A career at Chick-fil-A offers a wide range of benefits, including hands-on training and mentoring, competitive pay and benefits, the chance to apply for scholarships to support continued education, and the flexibility to thrive in and outside of work. Chick-fil-A’s local Owner-Operators are committed to preparing their team for the future, wherever it may lead. To learn more about careers at Chick-fil-A, click here

Delicious Food; Outstanding Customer Service
Chick-fil-A is known for creating a welcoming, remarkable restaurant experience, starting with friendly service, a warm welcome and quality food, including the original Chick-fil-A® Chicken Sandwich.   

Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure cooked in fully refined peanut oil. To complement the great-tasting chicken, fresh produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavor. 

Guests of Chick-fil-A The Willows can place an order for pickup, dine-in, delivery, drive-thru or Mobile Thru on the Chick-fil-A® App or online. When joining the Chick-fil-A One® tiered membership program, Chick-fil-A One members receive points on every qualifying purchase which can be used to redeem available rewards. To view delivery options in the area, click here

For the latest news and updates on Chick-fil-A The Willows, visit the local restaurant’s Facebook page and follow along on Instagram. For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com

About Chick-fil-A, Inc.
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by independent owner-operators in more than 3,000 restaurants across the United States, Canada, and Puerto Rico. In 2023, the company shared plans to expand by 2030 into Europe and Asia.

Chick-fil-A owner-operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.  

 

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